QA Chapter

There are different point of view on organising a QA chapter. As a QA manager, I see it in the following way.

If you ask me `How should QA Chapter look like?`, I would suggest the following structure:

Chapter Lead: Person taking final responsibility for decisions
Mandatory: 3 QA engineers, 1 BE engineer, 1 FE engineer
Optional: Product Owner, Architect, DevOps engineers

NOTE: It is very important for me to have representatives of different roles in the chapter, since everyone sees how to improve quality and where to apply improvements differently. 

If you ask me `What are QA Chapter areas of responsibility?`, I will answer that the agenda of QA Chapter meetings should be based on the following areas:
  • Product quality:
    • Quality of Development
    • Quality of Testing
    • Quality Control
    • Quality of Delivery
  • Visibility of QA work
If you ask me `How are you going to make your QA Chapter performing well?`, I will answer that we will need to define a set of rules and constantly monitor that we are doing a right thing:
  • Low level technical topics should not be a part of chapter discussion, since chapter only shows the direction where we are moving, but not the exact path.
  • All chapter decisions have to be documented, have to be measurable with defined deadlines, checkpoints and action points.
  • QA KPI/OKRs should de based on areas under QA Chapter discussion
  • and etc
 
In the end, I want to tell you that you shouldn't afraid to experiment. Try different chapter structures, agendas, rules. It is very important to find a way for chapter to perform well in your organisation. 

Let the quality be with you!

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